With over 10 years of experience in digital marketing, IT support, and leadership, Mahid drives our strategic vision and plays a leading role in the company's growth. He is passionate about guiding businesses toward successful digital transformation and long-term scalability.
EWU
2021
DIU
2019
Truvelon
Leading the strategic vision and operations of Truvelon, overseeing all aspects of the business and ensuring exceptional client satisfaction.
Unilever Bangladesh
Provided technical support and system maintenance for business operations, ensuring 99.9% service uptime. Managed incident troubleshooting, ticket resolution, and backend system performance optimization across multiple departments. Collaborated with IT, supply chain, and operations teams to automate workflows, reduce response time by 40%, and enhance data accuracy. Supported deployment of digital platforms, monitored network & server health, and ensured secure access and compliance with company standards.
Desktop IT
Served as General Manager overseeing technical operations, software deployment, and IT service delivery. Supervised a team of engineers and technicians, ensuring successful implementation of hardware, networking, and system maintenance projects. Led development and troubleshooting initiatives for client infrastructure, improved system reliability, and optimized workflow efficiency through automation. Coordinated with development teams on application upgrades, security protocols, and support procedures to enhance overall performance and client satisfaction.
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